Privacy Policy for Mindketer.com
Effective Date: 27 September 2023
Mindketer Academy (“we,” “our,” or “us”) operates the website Mindketer.com, providing coaching services, and offering digital and physical products. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with relevant privacy laws.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name, email address, phone number, and address (collected via registration forms, purchases, or inquiries).
- Payment information (processed through secure third-party platforms).
b. Non-Personal Information
- Browser type, IP address, and device information.
- Data collected through cookies and analytics tools (e.g., browsing behavior, page views, and interaction history).
2. How We Collect Information
- Directly from you: Through forms, checkout processes, or when you contact us.
- Automatically: Using cookies, analytics tools, and tracking technologies.
- From third parties: If you connect with us via TikTok, Meta (Facebook and Instagram), or Google accounts.
3. How We Use Your Information
We use your information for the following purposes:
- To deliver our coaching services and products.
- To process orders and send updates.
- To provide customer support and answer inquiries.
- For marketing and remarketing purposes via TikTok Ads, Meta Ads, and Google Ads.
- To improve website performance and user experience through analytics.
4. Sharing Your Information
We may share your information with:
- Service providers: Payment processors, email marketing platforms, and delivery partners.
- Advertising platforms: TikTok, Meta, and Google for targeted ads.
- Legal compliance: When required by law or to protect our rights.
We ensure that all third-party services comply with data protection standards.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Understand how users interact with our website.
- Deliver personalized content and ads.
- Improve our services.
You can control your cookie preferences through your browser settings.
6. Your Rights
As a user, you have the following rights:
- Access, update, or delete your personal data.
- Opt-out of marketing communications.
- Restrict data processing where applicable.
To exercise these rights, please contact us at hello@mindketer.com.
7. Data Security
We implement appropriate measures to safeguard your data:
- Secure hosting and encrypted transactions.
- Restricted access to personal data.
However, no method of online transmission is completely secure.
8. Data Retention
We retain your data only for as long as necessary to fulfill its purpose, comply with legal obligations, or resolve disputes.
9. International Users
If you access Mindketer.com from outside Malaysia, your information may be transferred and stored in Malaysia. By using our services, you consent to this transfer.
10. Contact Information
For privacy-related inquiries, please contact us:
Mindketer Academy
Address:
B-8-1, Bangunan Bangi Gateway,
Persiaran Pekeliling, Seksyen 15,
43650 Bandar Baru Bangi, Selangor
Email: hello@mindketer.com
Phone: +6017-6057441
11. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review it regularly.
